Finnair, Skyscanner and Amadeus join forces to boost conversion with assisted bookings

Like all retailers, airlines want to maintain close contact with their customers so that they can tailor their shopping experience and make it as simple and personalised as possible. With this goal in mind, Finnair is working with Amadeus to launch a new solution, Amadeus Altea NDC, which is based on IATA’s NDC (New Distribution Capability) XML-based messaging standard.

Finnair n ṣe awakọ ojuutu pẹlu Skyscanner, ọkan ninu awọn aaye iwadii meta-asiwaju ni agbaye. Awọn aririn ajo ti n ra awọn ọkọ ofurufu Finnair lati Skyscanner le pari rira wọn lai lọ kuro ni pẹpẹ Skyscanner, pẹlu ilana ailabawọn lati wiwa si fowo si.

API NDC tuntun yii lati ọdọ Amadeus nfunni ni aṣayan pinpin afikun fun awọn alatuta irin-ajo lati ṣepọ awọn ọkọ ofurufu Finnair, awọn ijoko ati awọn itọsi. O tun ṣe afikun si Amadeus 'portfolio ifiṣura iranlọwọ ti o wa tẹlẹ ti o pinnu lati ṣe alekun iyipada fun awọn ọkọ ofurufu ni ikanni meta pataki ti o pọ si.

Rogier van Enk, Olori Finnair ti Ilana Iṣowo, Pinpin & Imọ-jinlẹ data sọ pe, “Finnair wa ni idojukọ lori idagbasoke awọn iṣẹ wa, pẹlu awọn itọsi. Ojutu tuntun yii tun ṣafikun aṣayan miiran fun awọn alabaṣiṣẹpọ wa lati ta iwọn kikun ti awọn ipese Finnair pẹlu ifiṣura iranlọwọ nipasẹ awọn eto wa - paapaa awọn ibẹrẹ - ati ni akoko kanna, o le mu iriri alabara pọ si. ”

Stuart Middleton, Oludari Iṣowo ni Skyscanner ṣalaye, “Gẹgẹbi ẹrọ wiwa irin-ajo agbaye ti agbaye, Skyscanner jẹ aaye lafiwe akọkọ fun awọn aririn ajo oṣooṣu to ju miliọnu 50 ati pe a n wa awọn ọna tuntun nigbagbogbo lati ṣẹda iriri olumulo alailopin diẹ sii ti o mu iyipada pada nikẹhin fun awọn alabaṣepọ wa. Syeed Ifiweranṣẹ Taara ti ile-iṣẹ ti ile-iṣẹ wa nfunni ni iriri aibikita fun awọn aririn ajo ati awọn abajade imudara fun awọn gbigbe. A ni igboya pe isọpọ tuntun ti Amadeus Altéa NDC yoo rii daju pe a duro niwaju ọna ti tẹ ati tẹsiwaju lati ṣii awọn anfani ajọṣepọ tuntun ati jinle pẹlu awọn ọkọ ofurufu ti nlọ siwaju. ”

Manuel Midon, Ori ti Awọn ọkọ ofurufu ni Ariwa & Western EU fun Amadeus sọ pe, “Gẹgẹbi olupese imọ-ẹrọ fun ile-iṣẹ irin-ajo, ero wa ni lati pese awọn irinṣẹ imotuntun ti o pade awọn iwulo ti awọn ọkọ ofurufu ati awọn ti o ntaa irin-ajo ki wọn le ṣe ifowosowopo ni pẹkipẹki lati mu ilọsiwaju naa dara si. iriri rira fun awọn aririn ajo nipasẹ gbogbo awọn ikanni. Amadeus Altéa NDC jẹ afikun tuntun si ibiti Amadeus ti awọn ipinnu IT fun pinpin akoko gidi ti awọn owo-owo ati awọn itọsi, ati aṣayan afikun laarin portfolio wa ti o wa fun awọn ọkọ ofurufu ati awọn oṣere metasearch ti nfẹ lati ṣe imuse awọn ṣiṣan awọn iwe aṣẹ iranlọwọ. ”

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